Frequently asked questions

Shipping & Returns

1Do you Ship to Worldwide?
Yes . We ship to worldwide.
2Can i get my Parcel within 4-5 Days?
Yes You can . We have to use DHL ARAMEX FEDEX or Other speed Courier Service . But You should Pay Shipping Charges. if you have more question regarding this please contact us nipun.cinnamon@gmail.com
3How much for Shipping Charges ?
Shipping cost will be automatically calculated with your region.
4What are the shipping method use for orders
We use normally Sri Lanka Post which is very perfect shipping service in Sri Lanka.
5Returns
We accept returns. package must be un-opend. After return you can get refund without the shipping cost.


Payment Terms

1What are the payment method online orders
You can use your credit or debit card to buy our products on this website. Payment method is PayHere.lk, which is very secure payment method approved by Central bank Sri Lanka. if you have any other payment method we can arrange it for you. please contact us nipun.cinnamon@gmail.com +94785864835 Whatsapp
2What are the payment method for offline orders (Wholesale orders)
We accept T/T, Western Union, Moneygram, Payoneer, L/C (For more than 400KG)


Import Ceylon Spices for Business

1What's the MOQ on your products?
There is no MOQ ( minimum order quantity). Checkout our shop page and place the order with your quantity.
2Do you do labeling?
Yes we do. Need to send us your design and we can arrange as your need any quantity with any size of packs.
3Can you ship to Amazon FBA?
Yes. We can arrange with your label and send to your Amazon FBA.
4What about taxes for Wholesale orders from our custom?
Normally. We use Sri Lanka post to send up to 50KG Parcels .. it's door to door service no need of custom registration in your country. For large quantities (more than 100kg) we have to use Sea cargo or Air cargo services and then your goods will arrive at your nearest port. Then custom entries are compulsory.